Shipping Policy

At Beautastic, we aim to make your shopping experience as smooth and convenient as possible. All orders are carefully packed and dispatched through our delivery partners across Pakistan.

1. Order Processing

Orders are usually processed and dispatched within 1–3 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next working day.

Once your order has been dispatched, you will receive the relevant tracking details where available.

2. Delivery Time

Delivery within Pakistan generally takes approximately 3–7 business days after dispatch.

Please note that delivery times are estimates and may vary depending on:

• Your location

• Courier delays

• Weather conditions

• Public holidays

• Unexpected logistical issues

• High order volumes during sales or promotional periods

Remote areas may require additional delivery time.

3. Shipping Charges

Shipping charges will be displayed at checkout or communicated to you before your order is confirmed.

Any applicable cash-on-delivery (COD) charges or additional delivery fees will be communicated at the time of placing your order.

4. Cash on Delivery

For COD orders, please ensure that you are available to receive the parcel and have the required amount ready at the time of delivery.

Beautastic reserves the right to contact customers to confirm COD orders before dispatch.

5. Incorrect Address or Contact Information

Customers are responsible for providing a complete and accurate delivery address and contact number when placing an order.

Beautastic will not be responsible for delays, failed deliveries, or additional charges resulting from:

• Incorrect or incomplete addresses

• Incorrect phone numbers

• Customer being unavailable to receive the parcel

• Refusal to accept a confirmed order

If a parcel is returned to us due to an incorrect address, refusal, or repeated failed delivery attempts, additional shipping charges may apply if the customer requests re-delivery.

6. Delayed or Lost Parcels

Once an order has been handed over to the courier, delivery is handled by the respective courier service.

While Beautastic will do its best to assist you in tracking and resolving delivery issues, we cannot guarantee a specific delivery date or be held responsible for delays caused by the courier, weather, strikes, unforeseen circumstances, or other situations beyond our control.

If your parcel appears to be significantly delayed or lost, please contact us with your order number so we can assist you in contacting the courier.

7. Damaged Parcels

If your parcel arrives visibly damaged, please record a clear unboxing video before opening the package.

If the product inside is damaged, please refer to our Return & Refund Policy for information about submitting a damage claim.

8. Order Changes & Cancellation

If you need to change your delivery information or cancel an order, please contact Beautastic as soon as possible.

Once an order has been dispatched, we may not be able to make changes or cancel the shipment.

9. Important Note

By placing an order with Beautastic, you acknowledge that delivery times are estimates and may vary due to circumstances beyond our control.

We appreciate your patience and understanding while we work to deliver your Beautastic order safely and efficiently.

Thank you for choosing Beautastic and supporting our growing Pakistani brand. ♡